Professional Waitering Skills Training

Waitstaff (Waitering) Training Program Step confidently into the world of hospitality with Proserve Hospitality Solutions’ Waitstaff Training Program. This course equips aspiring waiters and waitresses with the skills, professionalism, and confidence to deliver exceptional service across restaurants, hotels, corporate functions, weddings, and private events. Program Highlights • Customer Service Excellence Master warm, attentive service — from greeting guests and taking orders to handling complaints with confidence and professionalism. • Table Service Techniques Learn industry-standard practices, including table setup, food and beverage service, clearing, and ensuring seamless guest experiences. • Menu Knowledge & Pairings Gain knowledge of menu items, ingredients, and preparation methods, plus wine and beverage pairing skills to guide guest choices effectively. • Etiquette & Professionalism Build refined service etiquette, grooming standards, and a polished professional presence that impresses both guests and employers. • Safety & Hygiene Understand essential food safety protocols, hygiene best practices, and emergency procedures for a safe dining environment. • Teamwork & Collaboration Develop coordination skills to work seamlessly with chefs, bartenders, and service teams for smooth, efficient operations. Why Choose Proserve? • Hands-On Training – Practical, real-world skills taught by hospitality professionals. • CATHSSETA-Aligned Curriculum – Industry-recognized standards that boost career credibility. • Job Placement Opportunities – 95% of candidates secure permanent or part-time roles. • Strong Industry Network – Direct access to restaurants, hotels, and event partners across South Africa and beyond. Key Outcome: Graduates leave not just with a certificate, but with the confidence, skills, and opportunities to thrive in the hospitality industry